Defining The Gold Standard
At 001, sophisticated Level 1 Agents, provided by the World Protection Group, (PPO 14509)
offer unparalleled support to high net worth individuals along with their families and close
friends. Unlike other firms, 001 recognizes the key ingredient of personalized attention as a vital
component of concierge-style Gold Standard Service.
Through its customization of private protection Level 1 Agents are able to assess, identify, and
meet the needs of the client’s lifestyle. Unlike most companies, we personally acquaint agents
with the tastes and proclivities of the primary account holder and his/her closest companions. By
upholding our agents to the highest level of standard and lifestyle accommodation, 001 adheres
to the well-established Ritz Carlton Gold Standard of Service, creating a customized service
model unparalleled in the highly private luxury executive protection industry.
Requirements for Top Tier Level 1 Agents (provided by the World Protection Group):
1. American Citizenship
001 exclusively utilizes American agents who are formally trained and thoroughly equipped to
travel anywhere in the world. By possessing an American passport, our agents have the mobility
to travel anywhere in the world with ease and protection. Should a problem arise in a foreign
country, our agents are able to communicate directly with U.S. Embassies while maintaining
direct contact with U.S. government agencies, in addition to 24/7 resources reliably provided by
2. Intensive Formal Training
All of our Level 1 Agents, provided by The World Protection Group (PPO 14509) are given
psychological background tests before entering the workforce. Going through an extensive
background check, agents are required to exhibit evidence of time management, prioritization,
organization, team-building, and execution of duties, in addition to various levels of formal
weapon training and standard protection practices. In addition to formal protection training, most
agents have earned formal military experience and have served families of high-ranking officers,
diplomats, CEOs and high net worth individuals.
3. Personality Assessment
By taking the lifestyle of the high net worth individual into consideration, 001 embeds a
comprehensive security plan to adapt to a variety of daily needs. Assigning the correct individual
to the client is an essential ingredient in constructing a cohesive unit intended to protect and
serve the client. For instance, an agent may have a particular knack for working with families
who have small children; in which case, 001 will assign a particular agent suited to meet the
needs and match the preferences of the client. Knowing the best steakhouse in Texas might serve
you well in the case of protecting an oil man who frequents the area on business. Knowledge of
given areas, taste in restaurants, chosen sporting events, and compatible leisure activities are all
taken into consideration when assigning a well-vetted agent to a trusted client.
Founder and CEO of 001, Kent Moyer, has outlined a detailed description of the top highlighted
qualities in a desired candidate for employment as a member of the team at WPG or 001.
The Top 12 Personality Traits for Employment:
- Team Player
- Prepared & Organized
- Great Communication
- Make Great Common Sense Decisions
- Multitask & Communicate between Company, Clients & Team Members
4. Gold Standard Service
By traveling internationally with the client, Level 1 Agents are able to spend the right amount of
time adapting to the exact needs of the client in order to accommodate their lifestyle accordingly.
Addressing and adhering to the Gold Standard as developed by the Ritz Carlton, 001 agents are
able to make informed decisions regarding safety, while implementing highly skilled customer
service attributes, successfully servicing the client while maintaining the optimum goal at all
times: maintain the security of the client.